Our vision is to better protect Australians and their families, by providing more affordable, fully underwritten Life Insurance. That’s why we’re proud to be independently recognised for our outstanding products and service. NobleOak was the most awarded direct Life Insurer in 2018.
Canstar Outstanding Value Awards
Canstar analyses and researches over 16,000 products, including Life Insurance and Income Protection Insurance. The Canstar star rating system is designed to help consumers find the right product based on the best mix of features and price. The 5-Star Rating is a combination of best in class pricing together with top-tier feature scores covering policy terms, application and claims process, and policy benefits and options. NobleOak is the only life insurer to win awards for outstanding value four years in a row for Direct Life Insurance and four years in a row for Income Protection.
NobleOak’s Premium Life Direct product received the prestigious Canstar Outstanding Value Award in 2016, 2017, 2018 and 2019. We are the only insurer to win the Canstar Outstanding Value Award for our Premium Life Direct Life Insurance category in four consecutive years.
NobleOak’s Income Protection also received the prestigious Canstar Outstanding Value Award in 2016, 2017, 2018 and 2019. Once again, we are the only insurer to win Canstar awards for the Direct Income Protection Insurance category in four consecutive years.
FEEFO is an independent organisation which provides a platform for businesses to receive reviews independently from consumers.
Feefo Gold Trusted Service Award
NobleOak was awarded the Feefo Gold Trusted Service Award three years running – 2017, 2018, and 2019. To achieve this award, a business must have received at least 50 reviews between January 1st and December 31st each year, and achieve a Feefo service rating of at least 4.5 out of 5.
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Strategic Insight Excellence Awards
Strategic Insight (Actuaries and Researchers) is the leading independent supplier of Australian managed funds and Life Insurance market information.
Four awards in 2018
NobleOak is the proud recipient of the Strategic Insight 2018 Direct Life Insurance Overall Excellence Award. This pre-eminent award is only awarded to one life insurer each year. We also won Excellence Awards in Customer Service, Income Protection and TPD for 2018.
AIA Life Insurance Company of the Year Award
RFi Group is a global data-driven, business insights partner that specialises in evidence-based insight generation and business decision support for the world’s leading financial service providers. At the RFi Group Australian Insurance Awards 2018, NobleOak was the winner of the Life Insurance Company of the Year.