Existing Customers

Existing Customers

Our friendly Australian based Life Insurance specialists are here to answer any questions you may have about your NobleOak Life Insurance.
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8am – 6pm Monday to Friday

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GPO Box 4793, Sydney NSW 2001

Whether you’re topping up cover or managing your account details, we’re here to help.

At NobleOak, we use clear communication at all times and avoid jargon. We aim to make Life Insurance simple and straightforward, starting with our friendly Australian Client Services team.

Top up existing cover

You can adjust your cover at any time. Our team can help you understand your options and manage your cover.

Information and support

Get helpful information and support when researching policies or during an insurance claim.

Make a claim

Read how to make a Life Insurance Claim or call our Client Service Team on 1300 551 044.

Update your Details

Make changes to your contact, beneficiary, banking or credit card information.

We pride ourselves on our exceptional client service

When you make a claim with NobleOak, you can be confident knowing that you’re in good hands.

Client first philosophy

Our claims philosophy is built on our fundamental desire to put our clients first at all times.

Dedicated claim consultant

You or your family will be supported by a dedicated claim consultant from beginning to end.

Australia based support

Your friendly and experienced team is based in Australia.

Experienced underwriters

Your application will have been reviewed by experienced underwriters when you applied for cover, so if you were to claim the process is more straightforward.

Hear what our claimants have to say

I would like to express my appreciation for the considerate handling of my claim. While recognizing that there is due process required, I felt that you were truly
considerate and empathetic. Thank you for your kind wishes and excellent service.

Thank you so much for finalising this for us, very much appreciated and will now allow us to make her final time with us as pleasurable as possible under the circumstances.

With all the hard luck stories about Insurance companies dragging out claims, my fears were allayed with my claim being paid out within 5 weeks of submission. Thank you NobleOak.

Australia's most awarded direct life insurer five years running (2019 - 2023)

Our outstanding value life insurance products and personal service has resulted in us being the most awarded Direct Life Insurer for the past five years
Canstar v3 Canstar v3 MOZO v4 MOZO v4 wemoney web 1 wemoney web 1 Money Mag CFA_Logo_2024_Direct Life Insurance Cover of the Year_OUTLINED Money Mag CFA_Logo_2024_Direct Life Insurance Cover of the Year_OUTLINED Platinum Trusted Service Award 2024 - Badge - 1x1 Platinum Trusted Service Award 2024 - Badge - 1x1 canstar ip for web canstar ip for web

Help protect your family with
Australia's most awarded direct life insurer
five years running (2019 - 2023)

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