Testimonials
We always put our customers needs first, and ensure they you receive excellent value for money, quality products and personlised service.
Personalised service from our Australian based team
95% Satisfaction
95.3% of NobleOak customers responding to our 2020 survey rated the service they received as either ‘good’ or ‘excellent’ (363 respondents).
4.7/5 Feefo Customer Experience Rating
We have a 4.7/5 customer experience rating with review platform Feefo, based on 417 service rating from August 2019 to 2020.
Hear what our customers have to say
Competitive product with even better Customer Service to match - Sometimes it's not the product but the people that make or break the product. My consultants Caitlin and Ted had been exceptionally nice and supportive! Kudos.
Good experience with sales, average with the follow ups - The process was straight forward and the sales person was happy to explain each point.
Superb and excellent! the premium is much lower compared to the others. The process of getting their insurance is fast and well coordinated.
Helpful service, good insurance deal, so easy to organize over the phone - Very easy to contact and get hold of. Their phone manner was very helpful and polite, listened well. Gave us a good deal on the insurance,
Great to deal with. Kept me in the loop throughout the whole process. Good level of communication and I have made a significant saving on my Life Insurance premiums over the competitors we spoke with.
Fantastic customer service, competitive costs for Income Protection attracted me to switch insurers. Follow up by the NobleOak team including approval of quote is excellent and made me comfortable and happy. Highly recommend these guys!
Feefo Platinum (2020) and Gold (2017, 2018, 2019) Trusted Service Award
GRIST Top Rated Life Insurance Contact Centre (2020)
Help protect your family with NobleOak, Australia's most awarded Direct Life Insurer 2020
