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Existing customers – for more information regarding recent changes to your Income Protection or TPD insurance please click here

FAQs – Life Insurance

Life Insurance FAQs - Common Life Insurance Questions Answered

There are some common questions people ask when considering life insurance for the first time. In this article, we answer some of the questions you might be unsure of, as you navigate the journey of understanding and potentially purchasing life insurance.

Term life insurance provides coverage for a specific period (term) and pays out a death benefit if the insured person passes away during that term. With NobleOak Life Insurance, you can maintain your cover up until the age of 99.

The most suitable age or life stage to buy life insurance can vary depending on your individual objectives, financial situation and needs. However, there are some general guidelines that can help you determine when it might be a good time to purchase life insurance:

When you’re young and healthy: Life insurance premiums are typically lower when you are young and in good health. Buying a policy early may result in lower rates for the duration of the policy, as you won’t be re-underwritten for later health issues.

When you have dependents: If you have a spouse, children, or other dependents who rely on your income to cover their living expenses, it is a good idea to consider life insurance. This helps provide financial support for your loved ones in case of your untimely death.

When you have debt: If you have significant debts, such as a mortgage, student loans, or credit card debt, life insurance can help cover those debts, so they do not become a burden on your family if you pass away.

When you want to leave a legacy: If you want to leave an inheritance or financial legacy to your loved ones or a charity, life insurance can help ensure that your beneficiaries receive a tax-free payout upon your death.

When you want to cover final expenses: Even if you do not have dependents, life insurance can help cover your funeral and burial expenses, relieving your family of this financial burden.

It is important to assess your specific objectives, financial situation, goals, and responsibilities to determine the best time to buy life insurance. Your life insurance needs can also change over time, so it is a good practice to periodically review and adjust your coverage as your circumstances evolve.

People often purchase multiple life insurance policies for various reasons, such as to increase their overall coverage, diversify their investments, or meet different financial needs.

Here are a few reasons why someone might consider having multiple life insurance policies:

Income Replacement: If you have dependents and need to provide for their financial security in the event of your death, you might purchase one policy to cover immediate expenses and another to cover long-term needs, such as mortgage payments and school or university fees.

Diversification: Some people choose to diversify their insurance coverage to spread risk and manage costs. This can involve having policies from different insurers.

Topping up life insurance within superannuation: Some people may decide to top up their life insurance in their superannuation if they feel it falls short of their needs. The Rice Warner ‘Underinsurance in Australia 2020’ report indicated there is a gap between how much cover many Australians have through super, and how much they may need. The report reveals, “the median default cover of superannuation funds meets approximately 65% to 70% of basic level death cover needs for average households, but a much lower proportion for families with children.”

If you are thinking about purchasing or holding multiple policies: Keep in mind that when you apply for multiple policies, insurers may require you to provide information about your existing coverage, and they will assess your eligibility based on your medical and financial situation. Additionally, premiums will be based on factors such as your age, health, and the type and amount of coverage you are seeking.




Life insurance (death) payouts can be tax free, particularly when they are paid to someone who is dependent on you, such as children under the age of eighteen. Trauma (critical illness) insurance and total and permanent disability (TPD) insurance benefits are also typically paid tax free.

However, claim payouts made under income protection insurance are typically taxed.

This is NobleOak’s current understanding of the general tax treatment of life insurance, TPD and income protection benefits. You should seek specific advice from a tax professional to understand whether this applies to you.

When naming an insurance beneficiary, you will need to check your policy to establish who counts as a financial dependant. Spouses are commonly accepted, but there are more restrictions around children over the age of eighteen, who are often not regarded as financial dependants when it comes to receiving a lump sum and therefore may be taxed. If life insurance is purchased through a superannuation fund, the benefits will be paid to the trustee.

These products are mentioned above and include income protection, TPD insurance and trauma (Critical illness) insurance. Choosing the right life insurance product depends on your individual needs, financial situation, and priorities. Each type of insurance serves a different purpose, so it is important to understand the features and benefits of each to determine which ones align with your needs and goals. Here’s a brief overview of each:

  • Income protection insurance pays a monthly benefit if you become ill or injured and can’t work because of that illness or injury.

Useful for: Helping to manage living expenses and medical costs.

  • TPD insurance is a lump sum payment if you become permanently disabled as a result of a sickness or injury and are unable to work again.

Useful for: Helping to manage living expenses, medical costs, and any necessary modifications to your home in the event of a severe disability.

  • Trauma insurance provides a lump sum payment if you are diagnosed with a specified serious medical condition.

Useful for: Providing financial support to cover medical expenses, debt repayments, or lifestyle adjustments during a critical illness.

This article has answered some of the key questions that you might have on your journey to buying life insurance. It may also be helpful to visit a comparison site such as Canstar or Finder to be able to compare various life insurance policies and further determine what suits your requirements before you take the next step.

What is the difference between Stepped and Level Premiums?

NobleOak’s range of Life Insurance products use stepped premiums. This means your premiums will increase each year with your age.

The annual premium increases because the risk of you needing to make a claim grows greater with age. It might increase up to about 2% per year if you’re under 30, but as you approach middle-age, the increase in your premium will rise to a greater percentage of about 5-7% per annum.  It sometimes increases more than this.

In addition, your premium will increase each year to guard your cover against inflation. This helps ensure your level of cover remains relevant to your needs. You do have the option to stop the indexation of your cover if you prefer, in which case any rise in your premium will only be due to your increasing age.

Once issued, NobleOak insurance cover is provided for worldwide travel and residence 24-hours a day, subject to any special terms and conditions NobleOak may apply at the time of acceptance.

So whether you are heading on the trip of a lifetime or moving overseas, provided your cover remains in-force you can travel with peace of mind.

Before you jet off into the sunset, you should always check with your insurer as additional conditions may apply to your cover.

Countries excluded from cover

Some countries are excluded from cover mainly due to political unrest, war or natural disaster. As these are subject to change we recommend that you always check with your insurer before travelling overseas to make sure you are covered.

If you choose to remain in a country or part of a country where an Australian government ‘reconsider your need to travel’ or ‘do not travel’ travel warning has been issued, or an evacuation has been coordinated, you may not be covered. Again, it is recommended you check with your insurer if this occurs whilst travelling.

Other exclusions unique to you

In rare cases, travel exclusions may apply based on your individual circumstances. If this is the case, they will be determined during the initial application process and agreed with you.

Remember, always check current travel advice

The Australian Government recommends all travelers check current travel advice, which it maintains for more than 170 destinations on the Smartraveller website.

The advisories highlight potential threats to security, safety and health that you could face at your destination, and counsel on local laws that may differ from those at home. To ensure you are protected, we recommend that you still check with your insurer before travelling overseas to make sure you are covered, even to low risk destinations.

Make sure your Insurance is up to date

Travel to even the safest destination can be risky, so it is a good idea to have your affairs in order before you go. Life Cover can help to provide financial security for your loved ones in the event of your death.

Income Protection Insurance can help you to cover the costs of living if you are unable to work due to illness or injury. For Australian workers heading overseas to work, provided your cover remains in-force, you will be eligible for Income Protection benefits.

However, in the event of an Income Protection claim there may be additional requirements and conditions should you be working overseas. If you are moving overseas for work, either temporarily or for an extended period, we recommend you check with your insurer what additional requirements may be placed on your cover.

Life Cover is intended to provide financial security to the loved ones left behind in the event of sudden and unexpected death. But what happens if that death occurs due to a suicide? Will the policy pay out, or will the insurance cover be voided?

Although you will hopefully never need to use this information, it is important that you understand your rights and obligations should you ever lose a loved one to self-harm and then need to make a claim on their life insurance.

How it works

A life insurance policy will generally not pay out for a suicide that occurs within 13 months after the inception of the cover. This is to safeguard the life insurer where the life insured may have taken out cover with the sole intention of committing an act of self-harm.

The insurer may also need to review the life insured’s full medical history in some instances to check if there were any significant mental health issues in the past which the life insured may not have disclosed at the time of underwriting. Failure to disclose all relevant information to the insurer could possibly necessitate a claim being denied if these details were considered to have been a material factor in the death.

It’s important to be aware that if the life insured has changed insurers, or increased their level of Life Insurance cover, the 13 month suicide exclusion period may be applicable either to the full cover or the increased portion of the cover.

NobleOak’s policy on suicide

NobleOak’s Life Insurance excludes death by suicide only for the first 13 months after the cover originally commenced, or for 13 months for the increased portion of any cover.

After this 13 month period has expired, if the life insured’s death was confirmed as having been caused by their own hand, we will not void the cover and we will generally look to pay the claim subject to our normal claims review procedures.

4 Reasons to choose NobleOak

While we are very proud of the Life Insurance cover we provide, a simple belief in 'doing the right thing' sets us apart.

Low insurance premiums

At NobleOak, you buy directly from us,
so you don't pay for
unnecessary overheads.

Fully underwritten insurance

We only offer fully underwritten cover.
This minimises the risk of unforeseen delays
or surprises in the event of a claim.

Simple & straightforward policies

We aim to avoid overly complex terms.
We simply provide a range of great value,
quality cover options.

Award winning life cover

We are the only Life Insurer to win the Canstar Outstanding Value Award for Direct Life Insurance for eight consecutive years from 2016 to 2023.

Help protect your family with
Australia's most awarded direct life insurer
five years running (2019 - 2023)

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