Here are some real life testimonials received from our wonderful clients
To read comments from recent claimants and their families, please click here
Very helpful and friendly staff.
Beverley W (March 2017)
Great customer service and fast turn-around time.
Khapil N (March 2017)
Simple, uncomplicated process.
Colin G (March 2017)
Excellent service. They phoned me as they said they would and all was done smoothly.
Celeste T (March 2017)
It was so easily set up – a phone call going through details and another to confirm !
Michele Y (March 2017)
Very prompt and efficient service.
Ronald H (March 2017)
I was very happy with how the whole process was handled. All my questions were answered with extra information given.
Carol T (March 2017)
Prompt polite service. Easily understood.
Susan D (March 2017)
They were a pleasure to deal with. Efficient and personable and kept me in the loop all the way along the process.
Pamela H (March 2017)
Ease of process and a good economical result.
Jennifer M (March 2017)
Very easy to read and comprehensive product information. Prompt service from the call centre.
Anne M (March 2017)
From quote to contract, excellent service.
Robert G (March 2017)
Staff were very good, patient and knowledgable. Couldn’t do enough to help.
Alex S (March 2017)
Was an easy process with helpful staff to make it even easier. Would recommend it to anyone considering any form of insurance.
Nathan B (March 2017)
Very helpful and answered any questions adequately, staff were always very friendly.
Salvatore C (February 2017)
Excellent customer service.
Ankur C (February 2017)
Excellent, friendly and clear communication from everyone.
Nicholas C (February 2017)
Salesperson was very knowledgeable and pleasant.
Annette N (February 2017)
Excellent no fuss experience. Consultants were professional and friendly were able to answer all my questions and meet my needs.
John M (January 2017)
Everything was explained really well. No pressure, just the facts, excellent experience with everyone that I spoke with.
Heather W (January 2017)
Great service, so easy to set up. The staff were pleasant and a pleasure to deal with.
Stewart C (January 2017)
Extremely helpful & courteous on the phone. The confirmation/welcome phone message was incredibly welcoming.
Lynette P (January 2017)
Beau D (January 2017)
It was very reassuring and effective. I replaced 2 separate policies of $100k each with the NobleOak cover of $200k. And I saved over $100 a month in doing so. Very pleased and satisfied.
Brendan B (January 2017)
Very friendly and easy to deal with staff, very clear explanations to any questions, and very good PDS that was very clear and easy to read. Appreciated the call back to process my application when requested and at the precise time requested, and also appreciated the rapid processing that occurred over the Christmas holiday period.
Grant S (January 2017)
NobleOak’s staff were extremely professional and helpful and it was a pleasurable experience changing from our old insurer who didn’t seem to care.
John D (January 2017)
Very good service, staff more than happy to help and answer any questions that I asked. Very happy with the service!
Sandra T. (January 2017)
Very friendly empathetic knowledgeable staff. Thank you so much.
Lee V. B (January 2017)
Polite friendly efficient and value for money.
Karen R (January 2017)
Prompt responses, courteous helpful staff, home visit nurse on a Saturday very convenient, overall a cost saving and uneventful transition from my previous insurer.
David H (January 2017)
Very attentive from the very first enquiry, progressively during the process until the insurance was approved. Very impressed.
Olga K (January 2017)
Great service, easy to talk to and phoned back when promised. I also liked the CANSTAR rating and overall professionalism of NobleOak.
Janita L (January 2017)
They did a smooth transition from changing our Life cover.
Susana K (January 2017)
Professional, helpful and honest. Made the whole process very simple.
Daniel M (January 2017)
Excellent customer care, knowledgeable and courteous.
Amit T (December 2016)
Excellent service by NobleOak. Easy to discuss. Very customer friendly staff.
Trusted customer (December 2016)
Found the service and follow up efficient and prompt. Very easy to communicate with all staff we dealt with.
Judith G (December 2016)
Polite and courteous. Good service, friendly staff on phone and also the nurse who took blood tests at home
Robert L (November 2016)
Quality service, good product knowledge, transaction executed with “velocity”.
Aris K (November 2016)
NobleOak has delivered excellent customer service. Special recognition must go to Mark, who always answered any questions promptly and professionally. A truly great organisation.
Rodney R (November 2016)
Excellent customer service. Very pleasant to speak with your sales consultant.
Anita N (November 2016)
Very helpful and easy to understand also. Loved the quote price.
Anthony D (November 2016)
Friendly and efficient customer service. Good follow up. Fully underwritten policy. Lower premium than my past life insurer.
Arun B (November 2016)
Good value, prompt service, courteous and knowledgeable staff on the phone.
Chris D (November 2016)
Fantastic service and products available. They helped me find exactly what I was looking for!
Justine B (November 2016)
Very helpful. Answered all questions we asked and very friendly. Both people were very good and didn’t make the experience boring.
Lois P (October 2016)
The whole process was personable and professional. The rates are very competitive also. No unpleasant surprises, well done team!
Carolyn P (October 2016)
NobleOak staff were very friendly and competent and provide excellent service. The insurance they provide is a great product at a reasonable, competitive price. I would recommend NobleOak to anyone.
Malcolm H (October 2016)
The service I received from NobleOak was great, they kept me informed through every stage of my application. The staff were very knowledgeable and attended to all of my requests promptly.
Trusted customer (October 2016)
With all the hard luck stories about Insurance companies dragging out claims, my fears were allayed with NobleOak, with my claim being paid out within 5 weeks of submission. Thankyou NobleOak.
Don W. (September 2016)
NobleOak arranged all my health checks and kept me fully informed during the application process. I found them very easy to deal with.
Michael K. (September 2016)
I completed my application for Life Insurance on the phone. The Premium was very reasonable. I did tell my family about NobleOak and my sister and her husband have changed to NobleOak.
Christine S. (September 2016)
Very professional…very knowledgeable…very helpful . Everything was done when promised.
Kerry L. (September 2016)
Noble Oak staff are very friendly and competent and provide excellent service. The insurance they provide is a great product at a reasonable, competitive price. I would recommend NobleOak to anyone.
Malcolm H. (September 2016)
I had to shop around for new life insurance after setting up a SMSF. NobleOak’s premiums were 35% cheaper than the next nearest quote – and their customer service was 100% better. Noble Oak were easy to deal with and the application/underwriting/offer was done within days. I would highly recommend them to anyone.
Brian L. (September 2016)
Very polite & professional. Support from beginning to end was excellent. Outcome was successful.
Muriel O. (September 2016)
Very helpful and to the point.
Kerri B. (September 2016)
The application process for my Income Protection insurance was handled by NobleOak in a professional manner, with regular email and telephone updates keeping me well informed along the way. I am saving a considerable amount on my premiums when compared to my previous super fund held policy.
Matthew B. (August 2016)
I was delighted with the prompt courteous assistance I received when I enquired about switching my Life Insurance. Thank you Noble Oak, I am happy with the premium provided and have my policy approved.
Suzanne C. (August 2016)
After transferring my existing Life insurance to NobleOak I have saved $600 annually. I was very pleased in the way NobleOak handled new customer enquiry & processed my application.
Ai-Binh P. (August 2016)
My wife and I decided to try NobleOak and doing the move was pretty much hassle-free. We are now spending less than half of what we used to for the equivalent Life and Income Protection cover.
Raymund R. (August 2016)
I’m saving about $50 per month. NobleOak serviced my application quickly without any hassle, they had it up and running within 48hrs and documents to me within a week of my application, very happy to be with them.
Aaron V. (August 2016)
All my dealings with NobleOak have been efficient and effective over the phone. On top of all that, I’ve saved considerable dollars per year. Very happy.
Andrew J. (August 2016)
Having NobleOak recommended to me, I was pleasantly surprised at how easy it was to make an application over the phone. My husband and I saved an amazing $600 per year compared to our similar policy with another company.
Vivian S. (August 2016)
Thank you so much to the team at NobleOak. NobleOak helped me every step of the way and even managed to save me over $50 per month. I was very happy with the service and attention to detail your team provided.
Lisa M. (August 2016)
The whole process was made very easy. The people we spoke to were easy to understand and precise in explaining everything and answering any questions we had.
Mark M. (August 2016)
My decision to move our policies was not done lightly. NobleOak helped to save my wife and I over $1400 per year and I just could not be happier! Thank you to the team for your professionalism and quick responses in our policy management, we would recommend your services to our family and friends.
Steve S. (August 2016)
The gentleman I spoke to was very patient with me and wasn’t trying to hurry me along. I was given every opportunity to ensure that I was confident in the answers I had given and hadn’t forgotten anything.
Christine S. (August 2016)
It was a pleasant experience to have someone call me when it suited me and answer all my questions without me feeling pressured into purchasing anything. I saved a substantial amount of money on my premium which was a bonus. I would recommend you at least speak to NobleOak to see what they can do for you.
Karen L. (August 2016)
Prompt and efficient service, a product which suits our needs. Easy to deal with and would recommend them in the future.
Andrew W. (August 2016)
I had been blindly paying for my life insurance year after year without a second thought when I found NobleOak. The team were really helpful and patient as I double checked (the offer seemed too good). I moved across and saved over $800 a year! Well done NobleOak, great work.
Ron W. (July 2016)
Professional, helpful staff. Easy process and quick decision. Significant savings compared to previous insurer.
Stuart M. (July 2016)
I called Noble Oak because of their high rating on Canstar and was not let down. Initially I was impressed by the fact that they are a Friendly Society. Their customer service is excellent, and to top if off they also saved me about $300 per annum… One happy customer.
Beka S. (July 2016)
Very professional and helpful service throughout the application process. The Life, Trauma and Income Protection insurance products are all market leading in my view! Well done.
Tyler F. (July 2016)
I was extremely happy with the service I received from NobleOak. The whole process was very easy and I would recommend NobleOak to my friends and family.
Kate A. (July 2016)
Very helpful in the whole process of finding better Life Insurance and TPD than the policy I had.
David R. (July 2016)
Great service, great price, great product.
Ronald W. (June 2016)
My decision to move my Life Insurance to NobleOak was one that I am happy about. I received advice that was relevant to my situation and was kept up to date as the process was being undertaken. I am now paying half the amount for the same cover I previously had.
Colin T. (June 2016)
I would recommend NobleOak for being half the price of my previous life insurance as well as the friendly, polite telephone calls and emails that kept me updated in their decision process in accepting my application.
Elizabeth B. (June 2016)
NobleOak have been very professional, accommodating and helpful throughout the sign up process. The sales consultant has been exceptional by keeping me informed of the steps along the way and providing all the information I needed to make informed decisions.
Michael V. (June 2016)
I changed my Life insurance policy over to NobleOak as my wife had decided to compare what other companies were offering. I am saving $466 per year. Should have changed companies a lot earlier. Great customer service.
John E. (June 2016)
I decided to compare what other companies had to offer. I contacted NobleOak and changed my policy after their quote saved me over $300 per annum. The customer service at Noble Oak is second to none. I would highly recommend to anyone looking at changing to a professional, customer focused company.
Sofi E. (June 2016)
Since my call was answered, all we received was quality service. Thank you so much. Well done.
Nelly B. (June 2016)
I would recommend NobleOak to friends, my experience with NobleOak to date has been excellent.
Colin T. (May 2016)
We’ve had Life cover for 20 years (3 kids and a mortgage), every year I’d shop around and every year no one could come close. Until now. My husband and I have saved over $1,000 for the same cover. Now we have peace of mind knowing we’re covered and are now paying less.
Megan M. (May 2016)
Thought we’d have to go through lots of hoops to change insurer, but it was seamless.
Mark F. (May 2016)
I had a great and re-assuring experience while applying for a new policy.
Diego T. (May 2016)
I decided to move to Noble Oak as I was able to get a higher amount of Life insurance with a saving of around $50 per month.
Liz W. (May 2016)
I would say that I made one of the best decisions in having the policy with NobleOak, friendly team which assisted me in the process of my application. I saved significant money with the 20% off for the life of the cover and with very competitive pricing than others.
Phanindra V. (May 2016)
Working with the Noble Oak claims department has been exceptionally easy, as the claim was paid very fast & the communication between myself & the claims manager was seamless. Not only is my client very happy with the outcome, he is now able to face future operations without the concern of any financial burden.
Bruce M. (May 2016)
NobleOak is an excellent company to deal with. They were courteous, efficient and patient in helping me sort out my Life insurance policy with the best pricing in Australia.
Rob R. (May 2016)
It rates a 10 overall…………. Glad I found you
Well done I wish more people ran their business the way you do.
I must say that Noble Oak has given me the best service I have ever had from an Insurance company in Australia.
Good communication. Good product. Good price. Good value. Would recommend.
Daryl W. (May 2016)
To my surprise, their quote was $80.00 per month less than I was quoted from my previous Insurance company. The customer service from NobleOak I could not fault. Everything promised was delivered and every question was answered. I am one very happy customer.
Andrew D. (January 2016)
I switched my Life insurance policy to NobleOak after being with my previous insurer for more than 20 years. The savings were phenomenal! Thank you NobleOak for your friendly and efficient service.
Phil O. (February 2016)
The consultant I spoke with was a true professional and the process was simple and swift. I had been collecting quotes for a couple of weeks and Noble Oak beat them all by around 33%!
Jim B. (February 2016)
I was recommended to NobleOak and I was really impressed! NobleOak not only offered a lower premium, but also offered a much higher coverage. A big saving all around!
Silvia S. (February 2016)
Our decision to move our Life Insurance to NobleOak saved us money and easy to switch over. What I like best about the company was not the big savings per year, but that they are easy to reach and available to chat with and sometimes you just need a real person to talk to!
Linda P. (February 2016)
The quotation NobleOak provided me for the same level of cover I currently have was over $1,100 per annum cheaper than my current Life insurance provider! I contacted NobleOak and they completed my application over the phone and approved my policy within 3 days. I am very appreciative and acknowledge NobleOak’s professionalism.
Robert H. (February 2016)
I recently changed Life insurers to NobleOak saving me $2,280 annually with exactly the same benefits. It’s a people based business not an automated recording. Thanks NobleOak.
Larry S. (February 2016)
I recently became aware of NobleOak in the marketplace and when I received my free quote for Life insurance I was amazed! I was able to save nearly $1,400 a year to get the same level of coverage I was currently getting from one of the big four banks! I only wish I’d known about NobleOak earlier.
Wayne P. (February 2016)
I am so happy with your quote for my insurance that I referred my friend to you. He has since contacted you for himself and his wife. Thanks for saving us money in these times.
Susan F. (March 2016)
I have the same cover at half the price – EXTREMELY happy.
Judy M. (April 2016)
Not only did I save over $200 per annum, but I significantly increased my insured payout. I received excellent service and my new policy was active in 48 hours.
Ron R. (January 2016)
After I turned 50 the premiums went up significantly each year. I said: ‘Enough is enough!’ I contacted NobleOak, which is a saving of over $10,000 per annum! Best decision I’ve made in years!
Vic M. (January 2016)
I received prompt, friendly and professional service. I was extremely satisfied.
Tony K. (January 2016)
By changing to NobleOak, and at the same cover, we are now saving $2,415.00 annually.