NobleOak receives Fourth Feefo Platinum Trusted Service Award

NobleOak has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Anthony Brown, CEO at NobleOak commented: “We’re thrilled to receive a Platinum Trusted Service Award from Feefo for the fourth year in a row. Looking after our customers is our priority and given this award is based on feedback from our customers, it gives us confidence that we are providing an exceptional level of service. The award also recognises just how hard our staff have worked under fresh challenges, with both rising inflation and the cost-of-living crisis affecting both consumers and businesses alike. As we enter a new year, we will continue to deliver exceptional service and value for money to our customers.”

Working with over 6,000 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

With consumer confidence at near historic lows due to rising inflation, this award celebrates brands like NobleOak, who are successfully navigating tough market conditions to deliver exceptional service.

Feefo presents Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1^st January 2022 and 31^st December 2022.

Congratulating NobleOak, Tony Wheble, CEO at Feefo, said: “This year has been a difficult one for so many businesses. I’m delighted to recognise those of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“A particular congratulations to NobleOak for winning a fourth Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing their business continue to achieve next year and beyond.”