NobleOak Wins Prestigious Awards at Life Insurance Industry Events

NobleOak has won two signature industry awards and four service, product and innovation awards at two Life Insurance awards events.

Strategic Insights Awards – 2018

We were the winner of the Overall Direct Life Insurance Excellence Award for 2018.

In addition, we won the following categories:

  • Customer Service
  • Income Protection
  • TPD

We were also a finalist for Term Life, Trauma – Rider and Trauma.

AIA Awards – 2018

At the RFi Group Australian Insurance Awards 2018, NobleOak was the winner of the Life Insurance Company of the Year.

Plus we won the award for Life Insurance Product – Innovation of the Year for our online calculator.

Whilst the criteria for achieving these awards differs, the underlying premise is based on delivering excellence in customer service, best in class value and features, policy benefits and options.

Team effort

The NobleOak team is passionate about what we do and it was a proud moment for us to win these six awards last night. These awards are a significant milestone for NobleOak and coming from two independent industry-recognised companies they reaffirm that we are delivering on what our clients want.

Australia’s most awarded Direct Life Insurer for 2018

These six awards are on top of the two Canstar Outstanding Value Awards we received earlier this year for our Premium Life Direct Life Insurance and Income Protection and the 2018 Feefo Gold Trusted Service Award.

Collectively, these nine awards secure NobleOak’s position as the pre-eminent direct insurer in providing outstanding customer service and value to our clients and positions us as the most awarded Direct Life Insurer 2018.  They are all the more pleasing as our clients scored us with a 95.8% satisfaction rating this year.

Our philosophy of providing quality comprehensive cover, together with affordable pricing, is the reason we continue to win these prestigious awards.

When customers buy direct from NobleOak, there are no advice fees and the savings are passed back to clients. This, together with fully underwriting the cover, means our clients can save on average 20% on premiums compared to other Life Insurance companies.

Unlike many other direct insurers, NobleOak conducts a full health assessment at the time of application and pays all costs for any medicals and tests if they are required. The benefit is no surprises at claim time, when emotional stress is often very high.

 

 

Margaret Rochford

19 October 2018 - 5 minute read