Client Hub

Our friendly Customer Service team are here to help you get the most out of your cover.

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Whether you’re topping up cover or managing you account details, we’re here to help.

Our Client Services team can assist you with:

  • Topping up or managing your existing cover
  • Change in cover details (e.g. address, beneficiaries)
  • Change in banking details or credit card
  • Support at claim time

You can contact the Client Services team by:

  • Phone:  1300 551 044 – 8am – 6pm Monday to Friday
  • Email:    [email protected]
  • Fax:        +61 2 9299 7852
  • Mail:       GPO Box 4793, Sydney NSW 2001

Representative Authority

This form is used to provide authorisation to NobleOak Life Limited to act on third party instructions in connection with the administration of your insurance policy. It does not extend to changing benefits or nominated beneficiaries.

     Download Form     

Nomination of Beneficiary

This form provides a direction by the Member to NobleOak Life Limited on how to pay any death benefits that become payable under your life insurance plan. This direction will be followed by NobleOak and may be cancelled by the Member in writing.

     Download Form     

Declaration of Continued Good Health

This form is used to advise us of any changes to your health, occupation or lifestyle activities since your application was submitted and can be used to revise the current terms of your cover or reinstate an existing application.

     Download Form     

Non-Smoker Statement

This form is used to advise NobleOak Life Limited of changes to your smoking status. Note, that this may only be used once you have not used or consumed tobacco or any other substance or used nicotine replacement products within the last 12 months.

     Download Form     

Payment Forms - Personal

This form is used to provide authorisation to NobleOak Life Limited to debit your nominated Account or Visa/MasterCard for payments of the premiums of your cover.

     Download Form     

Payment Forms - SMSF

This form is used to provide authorisation to NobleOak Life Limited to debit your SMSF nominated Account or Visa/MasterCard for payments of the premiums of your cover

     Download Form     

Application for Reinstatement

This form is used to apply to reinstate cover in circumstance when a policy has lapsed.

     Download Form     

Cancellation Request

This form is used to formally request cancellation of your NobleOak insurance policy.

     Download Form