NobleOak’s Trauma insurance, also referred to as critical illness cover or recovery insurance, provides a lump sum of money when a significant medical condition or trauma occurs. This includes being diagnosed with Cancer or suffering a Heart Attack or Stroke. Due to extensive medical advances, many people are fortunate enough to recover from such events and in time, continue with their day to-day lives.

Trauma insurance helps you cover debts like a mortgage, or any gap in medical expenses. If your spouse/partner need some time off work to provide assistance and care, this type of cover may be important in helping to maintain your lifestyle and aiding with your recovery.

Cover at a glance

  • Provides you with a lump sum payment of up to $2M in the event you are diagnosed with a listed medical condition which will assist to partially or completely clear debts and focus on your health and ongoing family and financial commitments.
  • Benefits are paid regardless of whether your condition can be successfully treated or not.
  • Helps to cover the ongoing out-of-pocket medical, hospital and rehabilitation costs associated with your illness or condition.
  • Includes coverage of the top 4 most common medical conditions which account for over 90% of trauma claims paid as well as 33 additional medical conditions. These are Heart Attack, Stroke, Cancer and Coronary Bypass Surgery.

FREE Life Insurance Analysis Report

Includes:

  • Your Life Insurance needs
  • Your cover options
  • Descriptions of all covers

Choose what's right for you

Life Insurance Calculator

Why choose NobleOak Trauma cover?

payment-options

Flexible payment options

worldwide-cover

Worldwide cover
24/7

renewability

Guaranteed
renewability

inflation-protection

Inflation
protection

21daymoney

30 day money
back guarantee

About our Trauma insurance

Trauma insurance for your financial security

Provides up to $2 million in cover paid as a lump sum.

Includes cover for the ‘big 4′ most common medical conditions (accounting for over 90% of trauma claims paid) plus 33 additional conditions.

Fully underwritten – We assess your health upfront so you know exactly what you’re covered for – a little time at application is worth significant peace of mind!

Two standard exclusions only (i.e. exclusion of intentional self-injury in the first 13 months of the policy commencing, ii. an exclusion period also applies for the first 90 days for 10 of the medical conditions, including the “big 4″ most common medical conditions).

Cover renewable until age of 70.

Your policy is backed by the third largest global re-insurer, Hannover Re.

Dedicated local claims specialist will look after any claim.

We pride ourselves on having paid 100% of all genuine claims.

You need to be an Australian resident between the minimum and maximum ages shown in the below table to be eligible for Premium Life Direct.

Type of
Insurance

What you are covered for

Minimum
age at entry

Maximum
age at entry

Cover
expiry age

Life Insurance

Choose up to $15m cover in case you die or become terminally ill, helping you clear your debts and support your family.

16

69

99

Total and Permanent Disability
(TPD) Insurance (Optional)

Choose up to $5m cover in case you’re never able to work again because of sickness or injury, helping you modify your home, replace lost income and clear debts.

16

64

75

Trauma Insurance
(Optional)

Choose up to $2m cover in case you suffer a serious listed medical condition, helping you pay your treatment expenses and adjust your lifestyle.

18

59

70

Income Protection
Insurance

Choose cover of up to 75% of your income (max $25,000 per month) in case you can’t work due to sickness or injury, helping you to support your family and cover essential living expenses.

18

59

65

Business Expenses
Insurance

Choose cover up to $25,000 per month in case you can’t work due to sickness or injury, helping you cover the fixed costs of running a business.

21

59

65

At NobleOak we help protect you and your family by giving you access to comprehensive optional covers to ensure you have complete financial piece of mind. Life insurance, Total and Permanent Disability (TPD), Trauma insurance, and Income Protection insurance cover. Use our Life insurance comparison table to help you select the right cover for you.

Life Insurance

TPD

Trauma

Income Protection

Business Expenses

Guaranteed
renewable

tick
tick
tick
tick
tick

Dedicated Claims
Specialist

tick
tick
tick
tick
tick

Easy phone
based application

tick
tick
tick
tick
tick

Australian based
service team

tick
tick
tick
tick
tick

Comprehensive
underwritten cover

tick
tick
tick
tick
tick

Inflation protection

tick
tick
tick
tick
tick

Cover for
mental illness

tick
tick
tick
tick
tick

Worldwide cover

tick
tick
tick
tick
tick

Payment of a lump sum on
diagnosis of Terminal Illness

tick

n/a

n/a

n/a

n/a

Suitable for
use in an SMSF

tick
tick

n/a

n/a

n/a

Application age eligibility

16 to 69

16 to 64

16 to 59

16 to 59

21 to 59

Expiry age

99

75

70

65

65

Amount of cover you
can apply for

up to $15m of cover

up to $5m of cover

up to $2m of cover

up to $25,000 per
month of cover

up to $25,000 per
month of cover

Waiting period

Nil

6 months

90 day qualification
(certain conditions only)

Choice of 30
or 90 days

Choice of 30
or 90 days

Benefit period

n/a

n/a

n/a

Choice of 2 year
or ‘to age 65′

12 months

Additional features

Terminal illness
cover.

One standard exclusion only (i.e. intentional self-injury in the first 13 months of the policy commencing). Other exclusions may apply to some applicants depending on health and pastimes.

Domestic duties
definition applies to
clients working less
than 15 hours per
week.

One standard exclusion only (i.e. intentional self-injury in the first 13 months of the policy commencing). Other exclusions may apply to some applicants depending on health and pastimes.

Includes coverage of
the top 4 most
common medical
conditions which
account for over 90%
of trauma claims paid
(Heart Attack, Stroke,
Cancer and Coronary
Bypass Surgery) .

Covers 33 additional
medical conditions.

Includes Partial
disablement benefit,
waiver of premium,
recurring
disablement benefit,
specific sicknesses
and injury benefit,
death benefit,
rehabilitation
expenses benefit,
nursing care benefit
and spouse benefit.

Premiums are
generally tax
deductible.

Includes partial
disablement benefit,
waiver of premium,
and extended benefit
period benefits.

Premiums are
generally tax
deductible.

The importance of Trauma insurance

Meredith and Tony

Meredith and Tony are both in their early fifties earning $80,000 and $60,000 per year respectively. The couple have two children who have moved out of home, and a mortgage of $250,000. They each have Trauma insurance policies worth $150,000.

At the age of 53, Meredith is diagnosed with breast cancer. As a result of her treatment, she is unable to work for a period of three months, although doctors believe she will make a full recovery.

Her Trauma insurance policy pays Meredith $150,000, which allows the family to meet the excess medical expenses of treatment, as well as allowing Tony to take some extended leave from work to care for his wife, knowing that ongoing mortgage repayments and other household bills will be covered.

*Please note that while these case studies are real, names have been changed for privacy purposes.

2015 Client Survey Results

customerstat_web-version_v1

*Survey responses received April 2015. 284 random responses totalled.

#Results from the 2014/15 Financial Institutions Consumer Loyalty Recommendation Study – Engaged Marketing. November 2014.

What is Trauma cover?

Trauma cover is often purchased as an optional extra when you take out Life cover. This is the case with NobleOak’s Trauma cover. We do not offer stand-alone Trauma cover and your level of cover is limited to an amount less than or equal to the Life cover you have purchased.

How does a Trauma policy work?

Trauma cover is often purchased as an optional extra when you take out Life cover.

Trauma cover pays a benefit if you’re diagnosed with a specific critical illness that’s covered by your policy, whether that illness is able to be successfully treated or not.

You can spend this money on whatever you like – medical bills, your mortgage, even an overseas trip.

Your level of cover is usually limited to an amount less than or equal to the life cover you have purchased.

You don’t have to be unable to work to receive a trauma benefit.

Trauma claims are usually made for such conditions as:

  • Cancer
  • Heart attack
  • Coronary artery disease and bypass surgery
  • Stroke

Is NobleOak Trauma cover purchased with Life cover only – or stand alone?

Trauma cover is often purchased as an optional extra when you take out Life cover. This is the case with NobleOak’s Trauma cover. We do not offer stand-alone Trauma cover and your level of cover is limited to an amount less than or equal to the Life cover you have purchased.

About NobleOak

Why haven’t I heard about NobleOak before?

NobleOak is an independent Australian Life insurer established in 1877.  We were formally known as the Druids Friendly Society of NSW.

You haven’t seen us on TV, because we don’t spend money on broad public advertising or mass marketing. We also minimise third party commissions (to financial advisers) which helps keep our premiums very affordable for our clients. We rely heavily on our alliance partners and word of mouth to promote our products and services. Our products are backed by a top 3 global reinsurer, Hannover Re, for that extra security.

Why are your premiums so low?

We are able to provide lower premiums than comparable competitor products as we don’t spend a lot of money on mass advertising and we do not pay high upfront commissions to advisers. We are able to pass savings on to our clients and members through lower premiums.

Applying for cover

What information do I need to obtain a quote?

It’s easy to obtain a Life Insurance and Trauma quote from NobleOak. For each person who needs cover, we require their name, date of birth, gender, smoking status, the type of cover they wish to take out, and the amount of cover they require.

We’ll need your contact details too, so we can send the quote to you.

If you would like a quote.

How long does the application process take?

It generally takes around 15 to 20 minutes on average to complete the application.

The assessment process time which follows can vary depending on whether any medical or other information is required.  These requirements may include a medical report from your Doctor, or for very high levels of cover, short form medical exams and blood tests. These requirements will be arranged at our cost.

When further requirements are necessary, the process to finalise our underwriting decision may take between 10 to 20 working days, depending particularly on how quickly the Doctors can provide their reports back to us.

What details can I provide to assist with my application for cover?

If you have copies of any of your recent medical records or, blood test results and details of any prescription medicines you are taking, this will speed up the application and assessment process.

Many clients are able to answer all of the questions in our Application with no additional requirements necessary.

How can I set up new cover with NobleOak?

It’s very easy. Simply call NobleOak on 1300 551 044. One of our Australian based Life insurance specialists can provide you with a quote and then take you through our step by step process to complete the application over the phone. We can arrange an appointment at a time convenient for you and even complete the application for you.

Our Underwriters at NobleOak will then assess the application. We will keep you up to date with progress and confirm with you when your cover is approve. We can start the cover immediately when we confirm our approval.

We are proud of the service we provide and pleased that this was recently recognised by a Plan for Life industry award for Customer Service (2014).

Am I committed to take out the cover following the interview or application?

No- there is no obligation on you to take the policy out following the application. The application process is to qualify you for the cover you have selected.

However, as we may be accessing medical records during this process, at NobleOak’s cost, it is important that you seriously consider the cover we have assessed for you.

There is also a 21 day cooling off period once the policy has been activated.

Can NobleOak perform pre-assessments?

Yes we can. One of our Underwriters will be able to provide a pre-assessment on the same day you enquire to confirm the likely terms we can offer you.

How much Trauma cover do I need?

The comprehensive way to determine how much trauma cover you need is to estimate how much you believe you would need to pay for your out-of-pocket medical costs, and to help your family survive financially.

There are different rules of thumb used by advisers. Trauma cover should be enough to replace some income, provide some debt relief and pay for some treatments. One rule of thumb is to factor in $100,000 for diagnosis and treatment and $100,000 for replacement income.

When deciding if you need trauma cover, think about:

  • Your level of private health insurance
  • Other types of entitlements or insurance you have, such as from your employer or through your super fund eg. TPD or Income Protection
  • How much income you and your family will need to live if you can’t work for a while.

When do I review my Life and Trauma insurance needs?

It’s important to review your Life and Trauma insurance needs as your circumstances change. Without adequate Life insurance, your death, illness or disablement could spell financial disaster for you and your family and could severely impact their future plans and aspirations. Many clients review their insurance needs every one to two years, or if they have experienced a significant life event, such as a marriage, birth, house purchase, or growing children.

How long is my discount valid for?

When purchasing NobleOak cover directly through NobleOak or through one of our trusted alliance partners, a discount to our retail rates often applies. The discount you receive today is valid throughout the life of the policy. Depending on how you heard about us, we will always include the applicable discount in your future renewal premiums. You save every year you renew your policy!

About our products

What is Premium Life Direct Insurance?

Premium Life Direct is a Life and Income Protection insurance product that offers comprehensive cover which is normally only offered through financial advisers, directly to you through NobleOak.

It’s designed for clients who want to buy comprehensive Life Insurance directly, without a financial adviser being involve, or require a lot of cover. That gives you control and saves you money.

Unlike other direct Life Insurance products, it offers high levels of comprehensive cover, with up to $15 million for Life and up to $3 million for TPD (Total and Permanent Disability) insurance.  You can also add Trauma cover to your Life policy. Income Protection and Business Expense insurance is also available.

What is My Protection Plan Life Insurance?

My Protection Plan is a Life and Income Protection insurance product that offers comprehensive cover to clients through NobleOak alliance partners and financial advisers.

It’s designed for people who want to buy comprehensive cover, or require a lot of cover, with lower premiums and great personal service. That gives you control and saves you money, each and every year for the life of your cover.

It provides cover up to $15 million for life and up to $3 million for Total and Permanent Disability insurance (TPD).  You can also add Trauma cover, income protection and business expense insurance if required. You will only pay for the cover that you need.

Can I add Income Protection to my cover?

Of course you can – our products are comprehensive and you can add other covers onto your policy.  Please call us on 1300 551 044 or email us at sales@nobleoak.com.au to obtain a quote for any additional cover, and we’ll outline any further requirements we need to commence the process.

Many people decide to apply for Income Protection (salary continuance) insurance separately.

How much will my premiums increase each year?

Like most Life and Trauma insurance sold in Australia, our products are stepped premium products. This means the premiums will increase each year due to your age increasing and CPI (inflation). This helps ensure your level of cover remains relevant by guarding you against inflation. You do have the option to stop the indexation of your cover if you prefer.

Can I take out a NobleOak policy through my adviser? Does it cost less if I go direct to NobleOak?

It’s generally more cost effective to go directly through NobleOak.

Naturally advisers need to pay their bills. Most advisers who advise on Life Insurance charge a commission for the service they provide, which is generally built into the premium and therefore is factored into your annual premium.

When buying directly from NobleOak, no personal advice is provided, so we can discount the premium for you.

Commonly an adviser will earn around 110% of the first year premium, plus 10% of ongoing premiums as a fee, which naturally need to be factored into the insurance premiums. NobleOak does not offer this “upfront” fee structure, and our premiums are normally lower than comparative products even if purchased through an adviser. Most NobleOak advisers would add around 20% – 30% to the premium to account for the personal advice that they give to you.

If you’re confident that you do not need personal advice regarding Life Insurance you, then buying directly from NobleOak can save you money, not just in the short term, but for the life of the policy.

I want my spouse covered - can I set this up too?

Yes, we can also set up cover for your spouse. We can provide the quote for them to you. Your spouse will then also need to speak with the NobleOak representative to complete their application.

If your spouse isn’t immediately available, we can call them at a suitable time.  All we need is their name, phone number and the best time to call. Please call us on 1300 551 044 or email us at sales@nobleoak.com.au

Are my premiums tax deductible?

While we can’t provide personal or taxation advice, Life insurance and Trauma premiums are generally not tax deductible.

Income protection premiums are generally tax deductible and the benefits are tax assessable.

There can be tax advantages in arranging Life and TPD insurance within a SMSF (Self Managed Super Fund). However, Trauma insurance is not able to be purchased within an SMSF.

As everyone’s situation is different, please speak to your accountant or adviser about your requirements and situation to be sure.

About claims

How long will my Life or Trauma claim take to pay?

NobleOak aims to review and pay all claims quickly and efficiently. We assign a dedicated claims consultant to each claim to ensure the process is smooth and hassle free.

We aim to make payment within 5 business days after receiving all the required documentation and approval of the claim.

Are there any pre-existing condition exclusions in my policy that could effect a claim?

No, all NobleOak applications are fully underwritten at the time you take the policy out.

This process provides additional peace of mind to you and your family. As long as you fully and correctly disclose your medical history and other details in the application, your claim will be assessed based on this information and processed efficiently.

Your Trauma policy includes two standard exclusions only (i.e. exclusion of intentional self-injury in the first 13 months of the policy commencing, and an exclusion period applies for the first 90 days for 10 of the medical conditions, including the “big 4” most common medical conditions.

How do I know NobleOak will be around when its time to claim?

Like every other Life Insurance company in Australia, NobleOak is regulated by APRA (The Australian Prudential Regulatory Authority) and subject to stringent capital and reserving requirements to protect our members. These protections help ensure we remain stable and able to pay out all claims.

We are one of Australia’s most established insurers, and have been operating in Australia since 1887.

Our products are also backed by a top 3 global reinsurer, Hannover Re, which provides that extra security. Hannover Re paid out more than $6 billion in claims and related expenses for life and health insurance worldwide in 2013.

You can therefore enjoy peace of mind when covered by NobleOak.

Obtain an obligation free quote or apply – call 1300 041 494

What do our clients think?

Images have been changed for privacy reasons.

“Very helpful in the whole process of finding better Life Insurance and TPD than the policy I had.”

David R.
(July 2016)

anthony4

“Having NobleOak recommended to me, I was pleasantly surprised at how easy it was to make an application over the phone. My husband and I saved an amazing $600 per year compared to our similar policy with another company.”

Vivian S.
(August 2016)

Betina

“Since my call was answered, all we received was quality service. Thank you so much. Well done.”

Nelly B.
(June 2016)

chelle

“I called Noble Oak because of their high rating on Canstar and was not let down.  Initially I was impressed by the fact that they are a Friendly Society.  Their customer service is excellent, and to top if off they also saved me about $300 per annum…  One happy customer.”

Beka S.
(July 2016)

Natasha

“I decided to compare what other companies had to offer. I contacted NobleOak and changed my policy after their quote saved me over $300 per annum.  The customer service at Noble Oak is second to none.  I would highly recommend to anyone looking at changing to a professional, customer focused company.”

Sofi E.
(June 2016)

Leona

“My decision to move my Life Insurance to NobleOak was one that I am happy about. I received advice that was relevant to my situation and was kept up to date as the process was being undertaken. I am now paying half the amount for the same cover I previously had.”

Colin T.
(June 2016)

PaulMichelle

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